Faq

Below FAQ are some common concerns of our clients before purchasing our products.
If you have other questions, please just send it to example@domain.com.

Need Help?

If you have an issue or question that requires immediate assistance, drop us an email and we will get back to you within 20-36 hours!

Pre Questions

For beginners, essential tools include round nose pliers, chain nose pliers, flat nose pliers, wire cutters, a ruler, and a bead board. As you progress, you might consider adding more specialized tools to your collection.

Stainless steel, titanium, niobium, and 14k gold are generally considered hypoallergenic and are less likely to cause allergic reactions.

Keep your tools dry to prevent rust. After each use, wipe them down with a soft cloth to remove any debris. For rusted tools, a bit of steel wool or sandpaper can be used carefully to remove the rust.

See our return and exchange policy page for detailed information

Yes, we do. Please send your requests to info@toolsmaster.co.uk, we will response you asap. Thank you.

Wire gauge determines the thickness of the wire. The higher the gauge number, the thinner the wire. For delicate projects like beading, higher gauges like 20-24 are preferred. For structural pieces, 14-18 gauge might be better.

Always wear safety goggles when cutting or hammering. Work in a well-lit and ventilated area. Store sharp tools properly and keep them out of reach of children.

While many tools can be used for both metals, it's essential to keep them clean to avoid cross-contamination, especially if you're working with different metal purities or materials that can tarnish.
Unable to find satisfactory answers ? Contact Support